Monthly Archives: May 2015

What New Products Are in the Works for Galaxie Coffee?

What New Products Are in the Works for Galaxie Coffee?Galaxie Coffee is proud of our reputation of providing the New York area with the finest coffee and beverage service. However, the coffee business is highly competitive. That means we cannot rest on the successes of the past – we must continually strive to do better for our customers. That is exactly what we are doing with the introduction of our new bean-to-cup brewer. This revolutionary brew system is just one of the new products we are currently working on.

We will soon be offering the Eccelenza Touch multi-beverage machine for customers looking for a large selection of hot beverages in a single machine with little maintenance. These types of multi-beverage machines have been on the market for a while, but they have not been attractive options until recently. What makes this bean-to-cup machine so attractive is that it combines the convenience of single cup service with the higher quality and better taste profile of traditional brewing. We cannot wait to start introducing it to our customers.

Beverage Choices

The Eccelenza Touch utilizes two product dispensers to offer a variety of hot beverages at a single location. One dispenser handles coffee beans; the other is for drink powders. Both have a capacity of over 2 pounds. Your office will enjoy a tremendous volume of beverage service between refills. The large dispenser capacity also means less maintenance and upkeep. What’s more, the dispenser sizes can be adjusted to account for a greater volume of coffee beans or powder.

Beverage choices include:

  • standard coffee blends
  • cappuccinos
  • lattes
  • hot chocolate
  • flavored coffees
  • plain hot water (for tea or soups)

Other Features

We have been testing this machine ourselves to see what it offers. One of the first things we came to appreciate was the easy to use, digital touchscreen that makes choosing your beverage simple and straightforward. Choose your beverage, your cup size, and your preferred strength, then press the start button and watch your cup fill.

The person in your office designated to handle the coffee area will be pleased with the easy setup and cleaning of the Eccelenza Touch. Intelligent, on-board diagnostics quickly let you know if something is wrong while an integrated dashboard can keep track of beverage consumption as you go. You will always know how much coffee to order because the machine will tell you how much has been used since your last delivery.

Galaxie Coffee is always looking for ways we can provide better service to our customers. We believe the Eccelenza Touch bean-to-cup machine is on the verge of becoming the next hot item in office coffee service. It is an energy-saving machine that maximizes convenience without sacrificing a good, quality cup of coffee. Moreover, it offers so much more because it gives staff multiple beverage choices in one station.

Keep your eyes open for this new machine. We will be sure to let you know when it becomes available.

What Makes Galaxie Coffee Unique and Special?

What Makes Galaxie Coffee Unique and SpecialWhen father and son team Leonard and Neil Robbins first opened Galaxie Coffee, their primary goal was to provide offices in the New York area with exceptional office coffee service capable of providing great tasting hot beverages at competitive prices. It was enough for the team to provide the quality service their customers were rightfully expecting while also reaching out to new customers.

Since those early years, Galaxie Coffee has grown to become one of the most recognized names in coffee service in the New York metropolitan area. We cover the entire New York region, Nassau, Suffolk and Westchester counties, and many areas of New Jersey and Southern Connecticut.

So, what makes Galaxie Coffee so unique and special? Our extensive product list and customer commitment.

Our Products

Galaxie Coffee is unique in that we offer the largest selection of products within our service area. What began as a small outfit offering drip coffee makers with regular and decaf options has grown to become an enterprise with a beverage selection vast enough to satisfy every need. Our hot beverages include regular and decaf coffee, flavored coffees, cappuccinos and lattes, hot chocolate, tea, and numerous other delicious choices.

On the cold beverage side, our selection is even greater. From Snapple tea to soda to energy drinks, one call to Galaxie can fill your break room cooler with all of the cold drinks you want and need. Alongside those cold drinks is a full selection of condiments and specialty waters. But we’re still not done.

A few years back, Galaxie expanded into break room supplies. It seemed the next logical step in our business growth. Then, in 2008, we acquired All Island Janitorial Supply, giving us the opportunity to offer our customers an even larger selection of break room and janitorial supplies. We now carry just about anything you could need including green cleaning supplies and cleaning equipment. No one in the New York area offers as large a product list combined with single-order delivery and invoicing.

Customer Commitment

We believe our commitment to customers is second to none. We also believe it is that which makes us special. In this fast-paced world, it can be difficult to find a service-based company that still puts the customer first. Nevertheless, that is what we have always done at Galaxie; it is what we will continue doing as long as we are active in New York.

Our commitment to customer service extends to everything we do. From taking your telephone calls to installing and repairing equipment to making your weekly deliveries, our goal is that you be satisfied with both the service and products. Any dissatisfaction on your part means we are not doing our jobs. Please let us know so that we can have an opportunity to make things right.

Galaxie Coffee wants to extend our thanks and appreciation to all of our loyal customers. If you are not yet a Galaxie customer, we hope you will give us the opportunity to earn your business.